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1. What is SportsGEO’s Shipping Policy?
SportsGEO promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact.
2. What are the delivery charges?
Delivery charge varies for each product and is based on weight/volume of the packed product and as per the delivery rates provided by the Courier Service Partner.
We do not provide cash on delivery facility to the Customers.
Customer will be given choice of choosing the courier service partner along with their Shipping charges as per the weight/volume of shipment at product page. Customer can choose any shipping service provider as per his/her choice and as per their reflected rates.
Customer can also change the courier service provider at the time of final checkout but during single purchase on website, the customer can’t have multiple service providers for different products. The Customer can choose only one service provider for complete cart value and can compare the rates.
The entire process followed for Domestic orders will be similar for International orders as well including the rates as provided by International courier partners at the product page.
3. How long will my order take to arrive?
SportsGEO generally ships the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
4. How can I check if SportsGEO delivers to my PIN Code?
You can find out if SportsGEO delivers to your PIN Code using the courier serviceability tool available on the product page. Please enter your Country, State and area PIN code in the “Estimate Shipping Tool” in order to get the required information about standard order delivery. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
5. What will be the mode of delivery?
SportsGEO has partnered with the best Courier services providers for shipment of products in India and other countries. Depending upon your location and reach, we also employ other reliable service providers to deliver products.
6. Can I change the Shipping Address?
You may request for change of address as long as the order has not been handed over to our courier partner. You can track the status of your order in My GEO section.
7. How do I check the status of my order?
Please check My GEO section
under main menu of App/Website/M-site to check your order status. We also
timely communicate about your order status via Email / SMS when your order is
confirmed / shipped / delivered.
8. Are there any hidden costs (sales tax, octroi etc) on items sold on SportsGEO?
There are NO hidden charges when you make a purchase on SportsGEO. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged extra depending on your location and the weight/volume of the packed products.
9. How can I get my order delivered faster?
Sorry, currently we do not have any express service available to expedite the order delivery. In future, if we are offering such service and your area pin code is serviceable, you will receive a communication from our end.
Alternatively, if your order is not shipped, we can schedule the shipment of your order as per your convenience. If your order is shipped, you can track the status on the courier service partner’s website and contact them for scheduling the time of delivery.
10. Does SportsGEO deliver products outside India?
Yes, SportsGEO delivers products outside India.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; SportsGEO has no control over these charges, nor can SportsGEO predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.